HELP AND CONTACT

Receipt Ledger Support

Answers for scanning, credits, local data, exports, and optional ads.

Email 3561288@qq.com

Where are my receipts stored?

Receipt images and ledger details are stored locally on your iPhone. Receipt Ledger does not require an account or upload your receipt content to our servers.

Why should I review recognized details?

Lighting, print quality, language, and receipt layout can affect text recognition. Always confirm the merchant, date, amount, currency, and category before saving.

How do scan credits work?

The app provides three free scan credits each day. Manual receipt entry is always available without a scan credit. Completing one optional rewarded ad adds ten scan credits.

When does an ad load?

An ad is not requested at app launch. Tap Watch Ad for 10 Scans, read the disclosure, and choose Watch Now. Choosing Not Now does not request an ad.

What if no ad is available?

Ad availability can vary by network, location, and demand. Check your connection and try again later. Your saved receipts and manual-entry workflow remain available.

How do I export my ledger?

Open Settings in Receipt Ledger and choose Export CSV. Select a destination from the iOS share sheet.

How do I delete a receipt?

Open the receipt, tap the trash icon, and confirm deletion. Removing the app normally removes all of its locally stored records and images.

How do I change camera, photo, or privacy permissions?

Open the iOS Settings app, find Receipt Ledger, and review its permissions. When required, advertising privacy choices can also be reopened from Receipt Ledger settings.

STILL NEED HELP?

Contact support

Include your iPhone model, iOS version, app version, and a short description of what happened. Do not email private receipt images unless they are necessary for your request.

3561288@qq.com